Returns & Exchanges
At The Pelvic People, we want you to feel confident and comfortable in every piece; if your purchase isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and hygiene seals remain intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring that all labels are attached and the garment is in its original condition.
- 3.Ship Your Return
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.